Customer Service
- Privacy & Security
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We respect your privacy. As our valued customer, we never sell, rent, loan or give away your information.
Under our Privacy Policy, we do not sell or share your name, address (e-mail or postal), or any other information collected about you, with other individuals or organizations. This information is kept completely confidential. Any information we gather, such as your e-mail address, is completely voluntary, and is used for internal purposes only in order for us to respond to inquiries, newsletters, process reservation requests, or improve the content of our Web site. If you register for one of our mailing lists with your e-mail or postal address, you may receive periodic mailings from us regarding our new products, services, special promotions, or upcoming events. If you do not wish to receive such mailings from us in the future, or if you have questions or wish to receive more information, please let us know by contacting us via one of the methods provided on our contact page.
DISCLAIMER: The information contained on this Web site is designed to provide you with accurate information in regard to the subject covered. The authors of this site are not engaged in rendering any legal or other professional service. Unless expressly stated, mention of trade names, commercial products or organizations, does not imply an endorsement by the J.M. Brady Company.
- Returns & Replacements
- All orders will be accepted in good faith and filled according to specifications. We therefore reserve the right to insist that all returns be made WITHIN 5 DAYS and only with our consent. DISCONTINUED, SHOPWORN, AND PRICEMARKED MERCHANDISE WILL NOT BE ACCEPTED for credit. On merchandise that you as our customer ordered in error, i.e. wrong size or color, etc. there will be a 25% handling charge for the exchange. There will be no exchanges on merchandise after 30 days and proof of purchase from The Brady Company must be produced. Returns for seasonal items such as coats, sweaters, holiday items, etc. will be accepted for defective merchandise only, and replacements will be issued.
- Becoming a Reseller
- To become a reseller, you must first create an account. An representative will then be assigned to your account and contact you with your authorization.
- You may also contact us at (800) 221-1693 for information regarding becoming a reseller.
